Degree Works outage

Incident Report for DCCC

Resolved

All issues with delaGATE, DegreeWorks, Registration and Banner have been resolved. The root cause was the expiration of a trusted root certificate, which was performed by a third-party vendor. We apologize for the inconvenience this caused.

Posted Jun 01, 2020 - 20:01 EDT

Update

We are continuing to investigate this issue.

Posted Jun 01, 2020 - 18:28 EDT

Update

We are continuing to investigate this issue.

Posted Jun 01, 2020 - 16:56 EDT

Investigating

We are currently investigating this issue.

Posted Jun 01, 2020 - 16:56 EDT

This incident affected: delaGATE, Canvas Learning Management System, dccc.edu Website, Online Student Registration, DegreeWorks Student Planning, Online Payments, and Banner Applications for Employees.