Scheduled Telecommunication and Production Server Maintenance
Scheduled Maintenance Report for DCCC
Completed
The scheduled maintenance has been completed.
Posted Jul 31, 2020 - 17:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2020 - 08:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 28, 2020 - 13:56 EDT
Scheduled
1. Telecommunication Server Maintenance
Outage Time Frame: 8:00 am to 4:00 pm
Affected Campuses: All

The Telecommunication Servers that control the calls to all Telephones, Voice mailboxes and menu's need to be upgraded to the latest software release. The upgrade is necessary to keep the Servers up to date with all current manufacturer software patches and improve performance.

The upgrade has been scheduled for Friday July 31, 2020 from 8am to 4pm. Telephone calls may be interrupted for up to 5 minutes between 8am and 12pm and up to 5 minutes between 12pm and 4pm.

The services that will be impacted are:

• Telecommunication


2. Network/Server Maintenance:
Outage Time Frame: 8:00 am to 5:00 pm
Affected Campuses: All

Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:

• Banner Administrative Pages/SSB
• Wireless Access
• delaGATE
• EZ Proxy
• Single Sign On
• Online Registration
• DegreeWorks
• DCCC Website
• Canvas
• Google Apps for Staff and Students
• Smarthinking
• TransferCheck
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• Webfocus
• Support.dccc.edu



All services are expected to be fully restored by 5 PM.
Posted Jul 27, 2020 - 15:13 EDT
This scheduled maintenance affected: Google Apps (Google Apps Docs, Google Apps Calendar, Google Apps Gmail, Google Apps Drive, Google Apps Hangouts, Google Apps Sheets) and delaGATE, Canvas Learning Management System, dccc.edu Website, DegreeWorks Student Planning, Online Payments, Network Services, Wireless Connectivity, Telecommunications, Banner Applications for Employees, support.dccc.edu.