All Systems Operational
delaGATE ? Operational
Canvas Learning Management System Operational
dccc.edu Website ? Operational
Online Student Registration Operational
DegreeWorks Student Planning Operational
Online Payments Operational
Network Services ? Operational
Wireless Connectivity Operational
Office 365 for Employees Operational
Banner Applications for Employees Operational
Duo 2-Step Authentication for Employees Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Admin Panel Operational
Google Apps Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Zoom Operational
Zoom Video Webinars Operational
Zoom Group Messaging Operational
Zoom Telephone Services Operational
Zoom Meetings Operational
Zoom Software Operational
support.dccc.edu ? Operational
90 days ago
97.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
1. Network/Server Maintenance:
Outage Time Frame: 8:00 am to 5:00 pm
Affected Campuses: All

Services Impacted

Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:

• Banner INB/SSB
• Wireless Access
• delaGATE
• EZ Proxy
• Single Sign On
• Online Registration
• DegreeWorks
• DCCC Website
• Canvas
• Google Apps for Staff and Students
• Smarthinking
• TransferCheck
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• Webfocus
• Support.dccc.edu


All services are expected to be fully restored by 5 PM.
Posted on Jun 17, 15:46 EDT
File Sharing Maintenance Jun 21, 09:00-12:00 EDT
1. Academic and Administrative Network/Server Maintenance:
Outage Time Frame: 9:00 a.m. to 12:00 noon
Affected Campuses: All

Service(s) Impacted (Administrative and Academic):

• All network file sharing services


File sharing services are expected to be restored by 12:00 noon
Posted on Jun 17, 15:47 EDT
Network Maintenance Jul 1, 05:00-07:00 EDT
Planned Activities:

1. Academic and Administrative Services:
Outage Time Frame:
Affected Campuses: ALL INTERNAL AND EXTERNAL USERS

Service(s) Impacted (Administrative and Academic):

• DCCC website
• delaGATE and delaGATE accessed applications such as:

o Argos
o Banner 9
o BCM
o CampusESP
o CampusLogic
o Canvas
o Career Coach
o Course Evaluations
o Degree works
o Google Apps
o In-Person Tutoring Scheduling
o Library Databases
o NeoGov
o Office 365 Applications
o Online Tutoring
o Online Orientation
o Phone Directory
o Parchment
o SignalVine
o Sirsi
o Smarthinking
o Starfish
o Student Calendar
o Student Email
o Student Registration and Schedules
o Student Records and Bill Payment
o Support Center
o Transfer Check
o Zoom

• Communitarian website
• Cashnet
• Bomgar remote support
• EZ Proxy
• Telephone Systems
• SARSWeb
• QLESS
• Building Management Systems
• On Campus Internet Access
• VPN services
• Wireless access
• 2 Step Verification

2. Banner Services:

• Banner INB/SSB
• BDM (Banner Document Management)
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Direct Deposit


All services are expected to be restored by
Posted on Jun 18, 14:24 EDT
Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019
Completed - The scheduled maintenance has been completed.
Jun 7, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:30 EDT
Scheduled - The Office of Information Technology is planning to upgrade the Oracle software that supports the Production Banner Database during this maintenance window.

Banner services will be intermittently unavailable during the maintenance period.
The services that will be impacted include:

• Banner Administrative functions such as Administrative Pages, Job Submission and Printing
• DegreeWorks
• Banner Document Management
• Argos Reporting
• Registration, Bill Payment, Browse Classes, Direct Deposit, Class Schedules

There will be no loss of data and no functionality changes as a result of this upgrade.

All services are expected to be fully restored by Friday June 7, 2019 8:30 pm

Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Jun 6, 08:36 EDT
Jun 5, 2019

No incidents reported.