All Systems Operational
delaGATE ? Operational
Canvas Learning Management System Operational
dccc.edu Website ? Operational
Online Student Registration Operational
DegreeWorks Student Planning Operational
Online Payments Operational
Network Services ? Operational
Wireless Connectivity Operational
Telecommunications ? Operational
Office 365 for Employees Operational
Banner Applications for Employees Operational
Duo 2-Step Authentication for Employees Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Admin Panel Operational
Google Apps Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Zoom Operational
Zoom Video Webinars Operational
Zoom Group Messaging Operational
Zoom Telephone Services Operational
Zoom Meetings Operational
Zoom Software Operational
support.dccc.edu ? Operational
90 days ago
99.32 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 4, 2020

No incidents reported today.

Apr 3, 2020
Completed - The scheduled maintenance has been completed.
Apr 3, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:00 EDT
Scheduled - We will be performing Server Maintenance Friday evening from 5:00 p.m. until 10:00 p.m. The following systems will be intermittently impacted:

• dccc.edu Web site
• Faculty Web sites
• delaGATE
• Library Databases

Thank you for your patience while we improve our systems.
Mar 31, 17:31 EDT
Completed - The scheduled maintenance has been completed.
Apr 3, 21:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:01 EDT
Scheduled - Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Apr 1, 16:28 EDT
Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020
Resolved - One of our multiple ISPs experienced a fiber break earlier this morning. In order to cope with increasing bandwidth usage, they went live with a backup Internet connection. The backup connection immediately began experiencing an unknown routing issue causing some users to experience connectivity issues to the College's servers. We have temporarily disabled this ISP while they sort out this issue. We will schedule a maintenance window later this week to re-enable to connection, once the routing issue is fixed.

Reported outage timeline: 9:45pm to 1:25am
Mar 31, 01:44 EDT
Investigating - We are currently experiencing Internet connectivity issues with a partial system outage. delaGATE/SSO and VPN services are impacted. Engineers are investigating the issue.
Mar 30, 23:21 EDT
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Completed - The scheduled maintenance has been completed.
Mar 27, 23:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:51 EDT
Scheduled - We will be performing Network and Server Maintenance Friday evening from 5:00 p.m. until 10:00 p.m. The following systems will be intermittently impacted:
delaGATE and delaGATE accessible applications (via Single sign-on) such as:
• Argos
• Banner 9
• BCM
• BDM (Banner Document Management)
• Building Management Systems
• CampusESP
• CampusLogic
• Canvas
• CAPPS printing and other Banner printing processes
• Career Coach
• Course Evaluations
• Degree works
• Email archive
• Google Apps
• In-Person Tutoring Scheduling
• Library Databases
• MAPS (Form Fusion & Intellicheck)
• NeoGov
• Network Printing
• Office 365 Applications
• Online Orientation
• Online Payments
• Online Tutoring
• Parchment
• Phone Directory
• SARSWeb
• SignalVine
• Sirsi
• Smarthinking
• Starfish
• Student Calendar
• Student Email
• Student Records and Bill Payment
• Student Registration and Schedules
• Support Center
• Transfer Check
• VPN services
• Wireless Access
• Zoom
Mar 27, 22:25 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 17:00 EDT
Scheduled - We will be performing Network and Server Maintenance Friday evening from 5:00 p.m. until 10:00 p.m. The following systems will be intermittently impacted:
delaGATE and delaGATE accessible applications (via Single sign-on) such as:
• Argos
• Banner 9
• BCM
• BDM (Banner Document Management)
• Building Management Systems
• CampusESP
• CampusLogic
• Canvas
• CAPPS printing and other Banner printing processes
• Career Coach
• Course Evaluations
• Degree works
• Email archive
• Google Apps
• In-Person Tutoring Scheduling
• Library Databases
• MAPS (Form Fusion & Intellicheck)
• NeoGov
• Network Printing
• Office 365 Applications
• Online Orientation
• Online Payments
• Online Tutoring
• Parchment
• Phone Directory
• SARSWeb
• SignalVine
• Sirsi
• Smarthinking
• Starfish
• Student Calendar
• Student Email
• Student Records and Bill Payment
• Student Registration and Schedules
• Support Center
• Transfer Check
• VPN services
• Wireless Access
• Zoom
Mar 23, 13:25 EDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020
Completed - The scheduled maintenance has been completed.
Mar 21, 00:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:01 EDT
Scheduled - Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Mar 18, 15:30 EDT