All Systems Operational
delaGATE ? Operational
Canvas Learning Management System Operational
dccc.edu Website ? Operational
Online Student Registration Operational
DegreeWorks Student Planning ? Operational
Online Payments Operational
Network Services ? Operational
Wireless Connectivity Operational
Telecommunications ? Operational
Microsoft 365 - Outlook/Teams/Sharepoint/OneDrive Operational
Banner Applications for Employees ? Operational
Duo 2-Step Authentication Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Admin Panel Operational
Google Apps Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Zoom Operational
Zoom Video Webinars Operational
Zoom Group Messaging Operational
Zoom Meetings Operational
Zoom Software Operational
support.dccc.edu ? Operational
Printing Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
csWiki Operational
90 days ago
100.0 % uptime
Today
Connect2Success Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The College will be performing critical network upgrades on Friday, May 24th. During this maintenance period ALL externally accessible and internal network services will be unavailable. These service include, but are not limited to:

• delaGATE and delaGATE accessed applications such as:
• Argos
• CampusESP
• CampusLogic
• Canvas
• Career Coach
• Course Evaluations
• Degree Works
• Google Apps
• In-Person Tutoring Scheduling
• Library Databases
• Dayforce
• Office 365 Applications
• Online Tutoring
• Online Orientation
• Phone Directory
• Transcript Services
• SignalVine
• Library Services
• Smarthinking
• Starfish
• Student Calendar
• Student Email
• Student Registration and Schedules
• Student Records and Bill Payment
• Support Center
• Transfer Check
• ZOOM (Contact Center/Phone/Meeting)
• Communitarian website
• Payment Services

• Telephone Systems
• QLESS
• Building Management Systems
• On Campus Internet Access
• Network File Services
• VPN services
• Wireless access
• 2 Step Verification

Banner Services including:

• Banner Self Service / Banner Admin (Banner 9)
• BDM (Banner Document Management)
• BCM (Banner Communication Management)
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Direct Deposit

Posted on May 18, 2024 - 15:46 EDT
Past Incidents
May 23, 2024

No incidents reported today.

May 22, 2024

No incidents reported.

May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 20:00 EDT
Scheduled - Network services will be unavailable during this outage, including the following:

• Wireless Connectivity
• Telephone
• Internet
• Printing
• Network storage
• Building Management Systems

May 15, 11:03 EDT
May 20, 2024

No incidents reported.

May 19, 2024
Resolved - A fix has been implemented.
May 19, 22:19 EDT
Identified - We have identified an issue with our login servers that are preventing email addresses from being used for logging in to delaGATE and connected systems. Please use your DCCCid (P00xxxxxx) when logging into delaGATE. If you are redirected from Microsoft, your email address will be added by default to the username. When this occurs, please remove your email address and replace it with your DCCCid. Engineers are working on resolving this issue. We apologize for any inconvenience that this may cause.
May 18, 15:08 EDT
May 18, 2024
May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 23:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 15:15 EDT
Scheduled - Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
May 16, 11:50 EDT
Completed - The scheduled maintenance has been completed.
May 17, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 10:00 EDT
Scheduled - delaGATE will be down during this maintenance period for critical upgrades. During the outage, users will receive a maintenance mode message and be unable to access the following resources:

• Adobe Creative Cloud Suite
• Argos
• Banner 9
• BCM
• BDM (Banner Document Management)
• Building Management Systems
• CampusESP
• CampusLogic
• Canvas
• CAPPS printing and other Banner printing processes
• Career Coach
• Connect to Success
• Content Management
• Course Evaluations
• csWiki
• Dayforce
• Degree works
• DocuSign
• Google Apps
• In-Person Tutoring Scheduling
• Library Databases
• NeoGov
• Network Printing
• Office 365 Applications
• Online Orientation
• Online Payments
• Online Tutoring
• Parchment
• Phone Directory
• ReadyEducation
• SignalVine
• Sirsi
• Smarthinking
• Student Calendar
• Student Email
• Student Records and Bill Payment
• Student Registration and Schedules
• Support Center
• Transfer Check
• VPN services
• Wireless Access
• Zoom

May 16, 13:32 EDT
May 16, 2024

No incidents reported.

May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 17:00 EDT
Scheduled - We will be performing Server Maintenance Friday evening from 5:00 p.m. until 10:00 p.m. The following systems will be intermittently impacted:

• dccc.edu Web site
• Faculty Web sites
• delaGATE
• Library Databases
• Duo Self Service

Thank you for your patience while we improve our systems.

May 14, 17:40 EDT
May 14, 2024

No incidents reported.

May 13, 2024
Resolved - The Duo Security team has implemented a fix. Push notifications should work for future logins. We thank you for your patience during this issue.
May 13, 16:58 EDT
Update - The issue has been identified by Duo Security, and a fix is being implemented.
May 13, 16:17 EDT
Identified - Duo Security has confirmed an issue with push notifications within their environment. They are working to resolve the issue as quickly as possible. https://status.duo.com/

Please try to use your YubiKey or Duo Passcode from the app to access systems. In the Duo Mobile app, tap on Delaware County Community College to show the passcode. Enter this passcode in the 'Passcode' field when prompted by Duo when logging into your computer or delaGATE. Thank you for your patience while the issue is being resolved.

May 13, 15:57 EDT
Update - We are continuing to investigate this issue.
May 13, 15:47 EDT
Investigating - We are receiving reports from users who cannot authenticate via Duo Security. Users may receive no push notification or an error in the Duo Mobile app. YubiKeys, Tokens and Backup Codes are also failing.
May 13, 15:30 EDT
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Completed - The scheduled maintenance has been completed.
May 10, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 15:00 EDT
Scheduled - Secure File Transfer (sft.dccc.edu) will be migrated to a new server during the maintenance period. The system will be intermittently unavailable as the migration takes place.

Secure File Transfer is expected to be fully restored by 6 PM

May 8, 17:38 EDT
Completed - The scheduled maintenance has been completed.
May 10, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 05:00 EDT
Scheduled - Network services will be unavailable during this outage, including the following:

• Wireless Connectivity
• Telephone
• Internet
• Printing
• Network storage
• Building Management Systems

May 7, 08:47 EDT
May 9, 2024

No incidents reported.