Experiencing Issues with Admissions CRM (Salesforce)

Uptime over the past 90 days. View historical uptime.
delaGATE (delagate.dccc.edu) Operational
90 days ago
99.99 % uptime
Today
Canvas Learning Management System Operational
dccc.edu (College Website) Operational
engage.dccc.edu (Engage / College Mobile App) Operational
Online Student Registration Operational
DegreeWorks Student Planning Operational
Online Payments Operational
Network Services Operational
Wireless Connectivity Operational
Telecommunications Operational
Microsoft 365 - Outlook/Teams/Sharepoint/OneDrive Operational
Banner Applications for Employees Operational
Support Center (support.dccc.edu) Operational
SolarWinds Service Desk Inventory Operational
SolarWinds Service Desk iOS Operational
SolarWinds Service Desk Android Operational
SolarWinds Service Desk Application (North America) Operational
SolarWinds Service Desk API Operational
Duo 2-Step Authentication Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Admin Panel Operational
Google Apps Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Analytics Operational
Google Apps Google Calendar Operational
Google Apps Google Chat Operational
Google Apps Google Drive Operational
Google Apps Google Slides Operational
Google Apps Google Forms Operational
Google Apps Google Sheets Operational
Google Apps Google Docs Operational
Zoom Phone and Contact Center Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom SMS Operational
Zoom Provider Exchange Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom Phone Operational
Zoom Integration (API/Webhook) Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom Voicemail/Recording/Call Log Operational
Zoom Phone Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom Contact Center Operational
Zoom Video (Inbound/Outbound) Operational
Zoom Voice (Inbound/Outbound) Operational
Zoom Chat (Inbound/Outbound) Operational
Zoom SMS (Inbound/Outbound) Operational
Zoom Outbound Dialers Operational
Zoom AI Expert Assist Operational
Zoom Recording Service Operational
Zoom Emergency Calling Operational
Zoom Meeting, Webinar and Rooms Operational
Zoom Video Webinars Operational
Zoom Group Messaging Operational
Zoom Meetings Operational
Zoom Software Operational
Zoom In-Meeting Chat/Polling Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Live Streaming Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Recording Operational
Zoom Whiteboard Operational
Zoom Rooms Digital Signage Operational
Zoom Rooms Operational
Zoom Recording Service Operational
Printing Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
csWiki Operational
Connect2Success Operational
Email Relay Services Operational
Mailjet Incoming SMTP Operational
Mailjet Outgoing SMTP Operational
SendGrid API Operational
SendGrid SMTP Operational
SendGrid API v3 Operational
Web Hosting Operational
Pantheon Operations Front-End Sites Operational
Pantheon Operations Global CDN Operational
Pantheon Operations Terminus Operations Operational
Pantheon Operations Customer Sites Operational
Pantheon Operations Support Tickets Operational
Admissions CRM (Salesforce) Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 25, 2026

No incidents reported today.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
Employee Email Maintenance Notice
Completed - The scheduled maintenance has been completed.
Mar 23, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:00 EDT
Scheduled - To increase our cybersecurity posture, we will be making configuration changes to the Employee email system (O365/Outlook) March 23rd, 2026 at 1:00pm EST.

What this means for you:
- No impact to employee email access/delivery is expected during/after the changes.
- No impact/changes to student email (mail.dccc.edu)
- After the configuration changes are made, employees should receive slightly less inbound phishing/spam email attempts.
- Employees may see more messages going to their Spam Quarantines.

If employees experience issues or do not receive emails that they expect, please contact the IT Support Center for assistance

IT Support Center
610-359-5211
Mar 19, 10:32 EDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Scheduled Network and Server Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 EDT
Scheduled - Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:

• Wireless Access
• Email archive
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• VPN Connectivity

All services are expected to be fully restored by end of maintenance window.
Mar 18, 14:09 EDT
Banner Maintenance Notice
Completed - The scheduled maintenance has been completed.
Mar 20, 20:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 EDT
Scheduled - Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Mar 17, 08:56 EDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026
Scheduled Network and Server Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 17:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 16:55 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 16:47 EDT
Scheduled - We will be performing scheduled maintenance tonight from 5:00 PM to 10:00 PM.
This maintenance will impact development environments and select non-critical production services only.
No impact to end users is expected.

If you have any questions or notice anything unexpected following the maintenance window, please contact the IT Support Center.
Mar 18, 14:10 EDT
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Emergency Maintenance - Downingtown Storage Upgrade
Completed - The scheduled maintenance has been completed.
Mar 13, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 12:00 EDT
Scheduled - We are apply an emergency upgrade to our backend storage infrastructure. No outage is expected.
Mar 13, 11:53 EDT
Mar 12, 2026
Banner Maintenance Notice
Completed - The scheduled maintenance has been completed.
Mar 12, 13:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 EDT
Scheduled - Banner systems are undergoing maintenance at this time. All components will be available during this time, BUT account provisioning and deprovisioning may be delayed.
Mar 11, 16:38 EDT
Mar 11, 2026
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