Delaware County Community College Status

All Systems Operational

delaGATE Operational

Canvas Learning Management System Operational

dccc.edu Website Operational

Online Student Registration Operational

DegreeWorks Student Planning Operational

Online Payments Operational

Network Services Operational

Wireless Connectivity Operational

Office 365 for Employees Operational

Banner Applications for Employees Operational

Duo 2-Step Authentication for Employees Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Admin Panel Operational

Google Apps Operational

Google Apps Docs Operational

Google Apps Calendar Operational

Google Apps Gmail Operational

Google Apps Drive Operational

Google Apps Hangouts Operational

Google Apps Sheets Operational

Zoom Operational

Zoom Video Webinars Operational

Zoom Group Messaging Operational

Zoom Telephone Services Operational

Zoom Meetings Operational

Zoom Software Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 22, 2019

No incidents reported today.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

Banner Maintenance Through Saturday 4/20/19 Noon.

Completed - The scheduled maintenance has been completed.
Apr 20, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 17:01 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 11:05 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 11:04 EDT

Scheduled - Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Apr 18, 10:59 EDT

Apr 19, 2019

Scheduled Network and Server Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 17:01 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 18:35 EDT

Scheduled - Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:
• Wireless Access
• Email archive
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• VPN Connectivity
• Webfocus
All services are expected to be fully restored by 10 PM
Apr 17, 18:34 EDT

Power outage at Southeast Center

Resolved - This incident has been resolved.
Apr 19, 07:22 EDT

Update - PECO has revised it's repair timeline to be completed approximately at 5:00 am.
Apr 19, 01:10 EDT

Update - We are continuing to monitor for any further issues.
Apr 18, 20:07 EDT

Monitoring - PECO has reported a power outage affecting our Southeast Canter campus. Power is expected to be restored by 11: 20 p.m.
Apr 18, 20:07 EDT

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

Telephone System Maintenance

Completed - The scheduled maintenance has been completed.
Apr 13, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 17:00 EDT

Scheduled - Telephone services affected include:
· Public Inbound and Outbound calls at Marple Campus
· Telephones
· Fax lines
· Voice Menus
· Voice Mailboxes

The above services will experience service interruption lasting 5-20 minutes during the maintenance window. All services are expected to be fully restored by 9:00pm.
Apr 5, 10:16 EDT

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

Pearson MyLabsPlus Issues

Resolved - Pearson has resolved the technical issue that was impacting your course(s). We apologize for the issue and thank you for your patience
Apr 9, 11:00 EDT

Investigating - Please be advised Pearson View is experiencing connectivity issues. Pearson is aware and investigating
Apr 9, 10:04 EDT

Apr 8, 2019

No incidents reported.