Microsoft 365 services outage reported
Monitoring - Microsoft Statement as of 8:30am: We’re seeing continued recovery progress across affected regions, with broader improvements in North America. Some users may still experience intermittent access issues or delayed email delivery as mitigation continues across remaining affected infrastructure. Our focus remains on stabilizing recovered infrastructure, completing mitigation in remaining impacted areas, and reducing delayed email queues and backlogs while we validate service consistency across connection methods. https://status.cloud.microsoft
Nov 13, 2026 - 09:08 EST
Update - Current status: We've validated an alternative health check method on a subset of affected infrastructure, which allowed the servers in that subset to successfully return to service, and we're now applying this change more broadly. We're also preparing an automated recovery process to continually detect and restart unresponsive servers, to help keep them in service while this change progresses. Additionally, our review of recent changes has identified a small number of configuration updates that we're investigating as potential contributors to the issue.
Nov 12, 2026 - 16:38 EST
Investigating - Current status: Microsoft has validated an alternative health check method on a subset of affected infrastructure, which allowed the servers in that subset to successfully return to service, and we're now applying this change more broadly. Microsoft is also preparing an automated recovery process to continually detect and restart unresponsive servers, to help keep them in service while this change progresses. Additionally, Microsoft has a review of recent changes has identified a small number of configuration updates that we're investigating as potential contributors to the issue.
Nov 12, 2026 - 13:14 EST
Uptime over the past 90 days. View historical uptime.
delaGATE (delagate.dccc.edu) Operational
Canvas Learning Management System Operational
dccc.edu (College Website) Operational
engage.dccc.edu (Engage / College Mobile App) Under Maintenance
Online Student Registration Operational
DegreeWorks Student Planning Operational
Online Payments Operational
Network Services Operational
Wireless Connectivity Operational
Telecommunications Operational
Microsoft 365 - Outlook/Teams/Sharepoint/OneDrive Degraded Performance
Banner Applications for Employees Operational
Support Center (support.dccc.edu) Operational
SolarWinds Service Desk Inventory Operational
SolarWinds Service Desk iOS Operational
SolarWinds Service Desk Android Operational
SolarWinds Service Desk Application (North America) Operational
SolarWinds Service Desk API Operational
Duo 2-Step Authentication Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Admin Panel Operational
Google Apps Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Analytics Operational
Google Apps Google Calendar Operational
Google Apps Google Chat Operational
Google Apps Google Drive Operational
Google Apps Google Slides Operational
Google Apps Google Forms Operational
Google Apps Google Sheets Operational
Google Apps Google Docs Operational
Zoom Phone and Contact Center Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom SMS Operational
Zoom Provider Exchange Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom Phone Operational
Zoom Integration (API/Webhook) Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom Voicemail/Recording/Call Log Operational
Zoom Phone Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom Contact Center Operational
Zoom Video (Inbound/Outbound) Operational
Zoom Voice (Inbound/Outbound) Operational
Zoom Chat (Inbound/Outbound) Operational
Zoom SMS (Inbound/Outbound) Operational
Zoom Outbound Dialers Operational
Zoom AI Expert Assist Operational
Zoom Recording Service Operational
Zoom Emergency Calling Operational
Zoom Meeting, Webinar and Rooms Operational
Zoom Video Webinars Operational
Zoom Group Messaging Operational
Zoom Meetings Operational
Zoom Software Operational
Zoom In-Meeting Chat/Polling Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Live Streaming Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Recording Operational
Zoom Whiteboard Operational
Zoom Rooms Digital Signage Operational
Zoom Rooms Operational
Zoom Recording Service Operational
Printing Operational
DocuSign Operational
csWiki Operational
Connect2Success Operational
Email Relay Services Operational
Mailjet Incoming SMTP Operational
Mailjet Outgoing SMTP Operational
SendGrid API Operational
SendGrid SMTP Operational
SendGrid API v3 Operational
Web Hosting Operational
Pantheon Operations Front-End Sites Operational
Pantheon Operations Global CDN Operational
Pantheon Operations Terminus Operations Operational
Pantheon Operations Customer Sites Operational
Pantheon Operations Support Tickets Operational
Admissions CRM (Salesforce) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Firewall Maintenance Nov 15, 2026 20:00-23:00 EST

Scheduled firewall maintenance is planned for this time period. No service interruption is anticipated.
Posted on Nov 12, 2026 - 14:48 EST

Scheduled Network and Server Maintenance Nov 20, 2026 17:00-22:00 EST

Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:

• Wireless Access
• Email archive
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• VPN Connectivity

All services are expected to be fully restored by end of maintenance window.
Posted on Nov 13, 2026 - 10:16 EST

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Scheduled Network and Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 17:00 EST
Scheduled - We will be performing scheduled maintenance from 5:00 PM to 10:00 PM.
This maintenance will impact development environments and select non-critical production services only.
No impact to end users is expected.

If you have any questions or notice anything unexpected following the maintenance window, please contact the IT Support Center.
Nov 13, 10:16 EST

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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