Scheduled - The Telecommunication Servers that control the calls to Telephones, Voice mailboxes and menu's need to be upgraded to the latest software release. The upgrade is necessary to keep the Servers up to date with all current manufacturer software patches and improve performance.

The upgrade has been scheduled for Friday July 10, 2020 from 8am to 4pm. Telephone calls may be interrupted for up to 5 minutes between 8am and 12pm and up to 5 minutes between 12pm and 4pm.
Jul 7, 10:30 EDT

Scheduled - A third party vendor has issued a critical security patch which will be applied to several network devices during this window.

Outage Time Frame: Monday, July 6th - 8am to 9am
Affected Campuses: ALL INTERNAL AND EXTERNAL USERS

Service(s) Impacted (Administrative and Academic):

• DCCC website
• delaGATE and delaGATE accessed applications such as:

o Argos
o Banner 9
o BCM
o CampusESP
o CampusLogic
o Canvas
o Career Coach
o Course Evaluations
o Degree works
o Google Apps
o In-Person Tutoring Scheduling
o Library Databases
o NeoGov
o Office 365 Applications
o Online Tutoring
o Online Orientation
o Phone Directory
o Parchment
o SignalVine
o Sirsi
o Smarthinking
o Starfish
o Student Calendar
o Student Email
o Student Registration and Schedules
o Student Records and Bill Payment
o Support Center
o Transfer Check
o Zoom

• Communitarian website
• Cashnet
• Bomgar remote support
• EZ Proxy
• Telephone Systems
• SARSWeb
• QLESS
• Building Management Systems
• On Campus Internet Access
• VPN services
• Wireless access
• 2 Step Verification

2. Banner Services:

• Banner INB/SSB
• BDM (Banner Document Management)
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Direct Deposit
Jul 2, 14:32 EDT