Update - Crown Castle Fiber Splicers are on site. Fiber has been cut in half and will need to be re-spliced.
Jul 18, 14:42 EDT
Jul 18, 14:42 EDT
Update - The fiber break is also impacting one of our internet service providers which shares the same fiber path. No updates on an estimated restoration time-frame are available.
Jul 18, 14:34 EDT
Jul 18, 14:34 EDT
Identified - Our fiber provider has identified the issue. The fiber break is significant and it may take some time to restore connectivity. This issue is impacting multiple customers.
Jul 18, 14:16 EDT
Jul 18, 14:16 EDT
Update - We believe that the fiber connection connecting Upper Darby to external resources has been severed. We are working to have a repair crew dispatched.
Jul 18, 11:27 EDT
Jul 18, 11:27 EDT
Investigating - All networking and telephone services at the Upper Darby Campus are down. We are investigating the issue.
Jul 18, 11:23 EDT
Jul 18, 11:23 EDT
delaGATE
?
Operational
Canvas Learning Management System
Operational
dccc.edu Website
?
Operational
Online Student Registration
Operational
DegreeWorks Student Planning
Operational
Online Payments
Operational
Network Services
?
Partial Outage
Wireless Connectivity
Operational
Office 365 for Employees
Operational
Banner Applications for Employees
Operational
Duo 2-Step Authentication for Employees
Operational
Duo Security Core Authentication Service
Operational
Duo Security Push Delivery
Operational
Duo Security Admin Panel
Operational
Google Apps
Operational
Google Apps Docs
Operational
Google Apps Calendar
Operational
Google Apps Gmail
Operational
Google Apps Drive
Operational
Google Apps Hangouts
Operational
Google Apps Sheets
Operational
Zoom
Operational
Zoom Video Webinars
Operational
Zoom Group Messaging
Operational
Zoom Telephone Services
Operational
Zoom Meetings
Operational
Zoom Software
Operational
support.dccc.edu
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled Network and Server Maintenance
Jul 19, 08:00-17:00 EDT
1. Network/Server Maintenance:
Outage Time Frame: 8:00 am to 5:00 pm
Affected Campuses: All
Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:
• Banner INB/SSB
• Wireless Access
• delaGATE
• EZ Proxy
• Single Sign On
• Online Registration
• DegreeWorks
• DCCC Website
• Canvas
• Google Apps for Staff and Students
• Smarthinking
• TransferCheck
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• SARS
• VPN
• Webfocus
• Support.dccc.edu
All services are expected to be fully restored by 5 PM.
Posted on Jul 18, 11:36 EDT
Outage Time Frame: 8:00 am to 5:00 pm
Affected Campuses: All
Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:
• Banner INB/SSB
• Wireless Access
• delaGATE
• EZ Proxy
• Single Sign On
• Online Registration
• DegreeWorks
• DCCC Website
• Canvas
• Google Apps for Staff and Students
• Smarthinking
• TransferCheck
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• SARS
• VPN
• Webfocus
• Support.dccc.edu
All services are expected to be fully restored by 5 PM.
Posted on Jul 18, 11:36 EDT