All Systems Operational
delaGATE
?
Operational
Canvas Learning Management System
Operational
dccc.edu Website
?
Operational
Online Student Registration
Operational
DegreeWorks Student Planning
Operational
Online Payments
Operational
Network Services
?
Operational
Wireless Connectivity
Operational
Office 365 for Employees
Operational
Banner Applications for Employees
Operational
Duo 2-Step Authentication for Employees
Operational
Duo Security Core Authentication Service
Operational
Duo Security Push Delivery
Operational
Duo Security Admin Panel
Operational
Google Apps
Operational
Google Apps Docs
Operational
Google Apps Calendar
Operational
Google Apps Gmail
Operational
Google Apps Drive
Operational
Google Apps Hangouts
Operational
Google Apps Sheets
Operational
Zoom
Operational
Zoom Video Webinars
Operational
Zoom Group Messaging
Operational
Zoom Telephone Services
Operational
Zoom Meetings
Operational
Zoom Software
Operational
support.dccc.edu
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled Network and Server Maintenance
Jun 21, 08:00-17:00 EDT
1. Network/Server Maintenance:
Outage Time Frame: 8:00 am to 5:00 pm
Affected Campuses: All
Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:
• Banner INB/SSB
• Wireless Access
• delaGATE
• EZ Proxy
• Single Sign On
• Online Registration
• DegreeWorks
• DCCC Website
• Canvas
• Google Apps for Staff and Students
• Smarthinking
• TransferCheck
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• Webfocus
• Support.dccc.edu
All services are expected to be fully restored by 5 PM.
Posted on Jun 17, 15:46 EDT
Outage Time Frame: 8:00 am to 5:00 pm
Affected Campuses: All
Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:
• Banner INB/SSB
• Wireless Access
• delaGATE
• EZ Proxy
• Single Sign On
• Online Registration
• DegreeWorks
• DCCC Website
• Canvas
• Google Apps for Staff and Students
• Smarthinking
• TransferCheck
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• Webfocus
• Support.dccc.edu
All services are expected to be fully restored by 5 PM.
Posted on Jun 17, 15:46 EDT
File Sharing Maintenance
Jun 21, 09:00-12:00 EDT
1. Academic and Administrative Network/Server Maintenance:
Outage Time Frame: 9:00 a.m. to 12:00 noon
Affected Campuses: All
Service(s) Impacted (Administrative and Academic):
• All network file sharing services
File sharing services are expected to be restored by 12:00 noon
Posted on Jun 17, 15:47 EDT
Outage Time Frame: 9:00 a.m. to 12:00 noon
Affected Campuses: All
Service(s) Impacted (Administrative and Academic):
• All network file sharing services
File sharing services are expected to be restored by 12:00 noon
Posted on Jun 17, 15:47 EDT
Network Maintenance
Jul 1, 05:00-07:00 EDT
Planned Activities:
1. Academic and Administrative Services:
Outage Time Frame:
Affected Campuses: ALL INTERNAL AND EXTERNAL USERS
Service(s) Impacted (Administrative and Academic):
• DCCC website
• delaGATE and delaGATE accessed applications such as:
o Argos
o Banner 9
o BCM
o CampusESP
o CampusLogic
o Canvas
o Career Coach
o Course Evaluations
o Degree works
o Google Apps
o In-Person Tutoring Scheduling
o Library Databases
o NeoGov
o Office 365 Applications
o Online Tutoring
o Online Orientation
o Phone Directory
o Parchment
o SignalVine
o Sirsi
o Smarthinking
o Starfish
o Student Calendar
o Student Email
o Student Registration and Schedules
o Student Records and Bill Payment
o Support Center
o Transfer Check
o Zoom
• Communitarian website
• Cashnet
• Bomgar remote support
• EZ Proxy
• Telephone Systems
• SARSWeb
• QLESS
• Building Management Systems
• On Campus Internet Access
• VPN services
• Wireless access
• 2 Step Verification
2. Banner Services:
• Banner INB/SSB
• BDM (Banner Document Management)
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Direct Deposit
All services are expected to be restored by
Posted on Jun 18, 14:24 EDT
1. Academic and Administrative Services:
Outage Time Frame:
Affected Campuses: ALL INTERNAL AND EXTERNAL USERS
Service(s) Impacted (Administrative and Academic):
• DCCC website
• delaGATE and delaGATE accessed applications such as:
o Argos
o Banner 9
o BCM
o CampusESP
o CampusLogic
o Canvas
o Career Coach
o Course Evaluations
o Degree works
o Google Apps
o In-Person Tutoring Scheduling
o Library Databases
o NeoGov
o Office 365 Applications
o Online Tutoring
o Online Orientation
o Phone Directory
o Parchment
o SignalVine
o Sirsi
o Smarthinking
o Starfish
o Student Calendar
o Student Email
o Student Registration and Schedules
o Student Records and Bill Payment
o Support Center
o Transfer Check
o Zoom
• Communitarian website
• Cashnet
• Bomgar remote support
• EZ Proxy
• Telephone Systems
• SARSWeb
• QLESS
• Building Management Systems
• On Campus Internet Access
• VPN services
• Wireless access
• 2 Step Verification
2. Banner Services:
• Banner INB/SSB
• BDM (Banner Document Management)
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Direct Deposit
All services are expected to be restored by
Posted on Jun 18, 14:24 EDT