All Systems Operational
delaGATE ? Operational
Canvas Learning Management System Operational
dccc.edu Website ? Operational
Online Student Registration Operational
DegreeWorks Student Planning ? Operational
Online Payments Operational
Network Services ? Operational
Wireless Connectivity Operational
Telecommunications ? Operational
Microsoft 365 - Outlook/Teams/Sharepoint/OneDrive Operational
Banner Applications for Employees ? Operational
Duo 2-Step Authentication for Employees Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Admin Panel Operational
Google Apps Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Zoom Operational
Zoom Video Webinars Operational
Zoom Group Messaging Operational
Zoom Telephone Services Operational
Zoom Meetings Operational
Zoom Software Operational
support.dccc.edu ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Banner Maintenance Notice Jan 15, 17:00-22:00 EST
Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Posted on Jan 13, 14:06 EST
Services Impacted
Some network services will be intermittently unavailable during the maintenance period.
The services that will be impacted are:
• Wireless Access
• Email archive
• BDM (Banner Document Management)
• CAPP printing
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Network Printing
• VPN Connectivity
All services are expected to be fully restored by 10 PM
Posted on Jan 4, 13:36 EST
Past Incidents
Jan 15, 2021

No incidents reported today.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021
Completed - The scheduled maintenance has been completed.
Jan 10, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 08:00 EST
Scheduled - A new redundant firewall will be implemented during this maintenance. During this maintenance internal systems may experience intermittent Internet access, and our public-facing websites and authentication servers may be intermittently unavailable.

The following systems may be intermittently unavailable as changes are made:

• DCCC website
• delaGATE and delaGATE accessed applications such as:

o Argos
o Banner 9
o BCM
o CampusESP
o CampusLogic
o Canvas
o Career Coach
o Course Evaluations
o Degree works
o Google Apps
o In-Person Tutoring Scheduling
o Library Databases
o NeoGov
o Office 365 Applications
o Online Tutoring
o Online Orientation
o Phone Directory
o Parchment
o SignalVine
o Sirsi
o Smarthinking
o Starfish
o Student Calendar
o Student Email
o Student Registration and Schedules
o Student Records and Bill Payment
o Support Center
o Transfer Check
o Zoom

• Communitarian website
• Cashnet
• Bomgar remote support
• EZ Proxy
• Telephone Systems
• SARSWeb
• QLESS
• Building Management Systems
• On Campus Internet Access
• VPN services
• Wireless access
• 2 Step Verification

2. Banner Services:

• Banner INB/SSB
• BDM (Banner Document Management)
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Direct Deposit
Dec 23, 19:55 EST
Jan 9, 2021

No incidents reported.

Jan 8, 2021
Completed - The scheduled maintenance has been completed.
Jan 8, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 17:00 EST
Scheduled - We will be performing Server Maintenance Friday evening from 5:00 p.m. until 10:00 p.m. The following systems will be intermittently impacted:

• dccc.edu Web site
• Faculty Web sites
• delaGATE
• Library Databases
• Duo Self Service

Thank you for your patience while we improve our systems.
Jan 4, 13:35 EST
Completed - The scheduled maintenance has been completed.
Jan 8, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 05:00 EST
Scheduled - Network services in the M3500 area will be unavailable during this outage, including the following:

• Wireless Connectivity
• Telephone
• Internet
• Printing
• Network storage
• Building Management Systems
Jan 4, 13:34 EST
Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021
Completed - The scheduled maintenance has been completed.
Jan 3, 13:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 08:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 23, 19:55 EST
Scheduled - Multiple network changes will be implemented to prepare for the deployment of additional firewall devices. During this maintenance, all internal systems will not have intermittent Internet access, and our public-facing websites and authentication servers will be intermittently unavailable.

The following systems may be intermittently unavailable as changes are made:

• DCCC website
• delaGATE and delaGATE accessed applications such as:

o Argos
o Banner 9
o BCM
o CampusESP
o CampusLogic
o Canvas
o Career Coach
o Course Evaluations
o Degree works
o Google Apps
o In-Person Tutoring Scheduling
o Library Databases
o NeoGov
o Office 365 Applications
o Online Tutoring
o Online Orientation
o Phone Directory
o Parchment
o SignalVine
o Sirsi
o Smarthinking
o Starfish
o Student Calendar
o Student Email
o Student Registration and Schedules
o Student Records and Bill Payment
o Support Center
o Transfer Check
o Zoom

• Communitarian website
• Cashnet
• Bomgar remote support
• EZ Proxy
• Telephone Systems
• SARSWeb
• QLESS
• Building Management Systems
• On Campus Internet Access
• VPN services
• Wireless access
• 2 Step Verification

2. Banner Services:

• Banner INB/SSB
• BDM (Banner Document Management)
• MAPS (Form Fusion & Intellicheck)
• CAPPS printing and other Banner printing processes
• Direct Deposit
Dec 23, 19:51 EST
Jan 2, 2021

No incidents reported.

Jan 1, 2021

No incidents reported.