Service Under Maintenance

delaGATE (delagate.dccc.edu) ? Operational
90 days ago
99.99 % uptime
Today
Canvas Learning Management System Operational
dccc.edu (College Website) ? Operational
engage.dccc.edu (Engage / College Mobile App) Operational
Online Student Registration Operational
DegreeWorks Student Planning ? Operational
Online Payments Operational
Network Services ? Operational
Wireless Connectivity Operational
Telecommunications ? Operational
Microsoft 365 - Outlook/Teams/Sharepoint/OneDrive Operational
Banner Applications for Employees ? Operational
Support Center (support.dccc.edu) Operational
SolarWinds Service Desk Inventory Operational
SolarWinds Service Desk iOS Operational
SolarWinds Service Desk Android Operational
SolarWinds Service Desk Application (North America) Operational
SolarWinds Service Desk API Operational
Duo 2-Step Authentication Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Admin Panel Operational
Google Apps Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Analytics Operational
Google Apps Google Calendar Operational
Google Apps Google Chat Operational
Google Apps Google Drive Operational
Google Apps Google Slides Operational
Google Apps Google Forms Operational
Google Apps Google Sheets Operational
Google Apps Google Docs Operational
Zoom Phone and Contact Center Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom SMS Operational
Zoom Provider Exchange Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom Phone Operational
Zoom Integration (API/Webhook) Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom Voicemail/Recording/Call Log Operational
Zoom Phone Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom Contact Center Operational
Zoom Video (Inbound/Outbound) Operational
Zoom Voice (Inbound/Outbound) Operational
Zoom Chat (Inbound/Outbound) Operational
Zoom SMS (Inbound/Outbound) Operational
Zoom Outbound Dialers Operational
Zoom AI Expert Assist Operational
Zoom Recording Service Operational
Zoom Emergency Calling Operational
Zoom Meeting, Webinar and Rooms Operational
Zoom Video Webinars Operational
Zoom Group Messaging Operational
Zoom Meetings Operational
Zoom Software Operational
Zoom In-Meeting Chat/Polling Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Live Streaming Operational
Zoom Meeting Dial-in/Telephony Operational
Zoom Recording Operational
Zoom Whiteboard Operational
Zoom Rooms Digital Signage Operational
Zoom Rooms Operational
Zoom Recording Service Operational
Printing Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
csWiki Operational
Connect2Success Operational
Email Relay Services Operational
Mailjet Incoming SMTP Operational
Mailjet Outgoing SMTP Operational
SendGrid API Operational
SendGrid SMTP Operational
SendGrid API v3 Operational
Web Hosting Under Maintenance
Pantheon Operations Front-End Sites Operational
Pantheon Operations Global CDN Operational
Pantheon Operations Terminus Operations Operational
Pantheon Operations Customer Sites Under Maintenance
Pantheon Operations Support Tickets Operational
Admissions CRM (Salesforce) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Banner Maintenance Notice Oct 17, 2025 17:00-23:00 EDT

Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Posted on Oct 15, 2025 - 14:20 EDT

Scheduled Network and Server Maintenance Oct 17, 2025 17:00-22:00 EDT

We will be performing Server Maintenance Friday evening from 5:00 p.m. until 10:00 p.m. The following systems will be intermittently impacted:

• dccc.edu Web site
• Faculty Web sites
• delaGATE
• Library Databases
• Duo Self Service

Thank you for your patience while we improve our systems.

Posted on Oct 15, 2025 - 10:18 EDT
Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 01:00 EDT
Scheduled - Banner systems are undergoing maintenance at this time. the following components will be intermittently available during maintenance.
Oct 13, 16:03 EDT
Oct 13, 2025
Resolved - We believe the issue has been resolved. If you continue to experience issues please clear your browser cache. If the problem persists or if you need assistance please contact the IT Support Center at 610-359-5211
Oct 13, 21:06 EDT
Investigating - We are aware of an issue causing the dccc.edu website to render improperly. Various page elements are misaligned, text links appear out of place, and overall styling is degraded. Our team is currently investigating the root cause. Users may still access content, but the experience may be visually disrupted. We are working to resolve this issue as quickly as possible and will provide updates as more information becomes available.
Oct 13, 17:58 EDT
Oct 12, 2025
Completed - The scheduled maintenance has been completed.
Oct 12, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 10:00 EDT
Scheduled - The College will be performing a major network upgrade on Sunday, October 12th. During this maintenance period, all Internet access and some routing processes will be unavailable for College system, resulting in multiple externally accessible and internal network services being unavailable. These service include, but are not limited to:

• delaGATE and applications accessed via the delaGATE login page
• Argos
• CampusLogic
• Canvas
• Career Coach
• Course Evaluations
• Degree Works
• Google Apps
• In-Person Tutoring Scheduling
• Library Databases
• Dayforce
• Online Tutoring
• Online Orientation
• Phone Directory
• Transcript Services
• SignalVine
• Library Services
• Connect2Success
• Student Calendar
• Student Email
• Student Registration and Schedules
• Student Records and Bill Payment
• IT Support Center
• Transfer Check
• ZOOM (Contact Center/Phone/Meeting)
• Payment Services
• QLESS
• M365/Outlook/OneDrive
• On Campus Internet Access
• VPN services
• 2 Step Verification and Systems Requiring Duo Security


Banner Services including:

• Banner Self Service / Banner Admin (Banner 9)
• BDM (Banner Document Management)
• BCM (Banner Communication Management)
• MAPS (Form Fusion & Intellicheck)
• Direct Deposit

VPN will be inaccessible for the duration of the outage.

Internet access will be unavailable to those connected via Wireless connectivity or College Computer Systems at all College locations.

If you are off-campus and already logged into a 3rd party system externally hosted system such as M365, Canvas, Google Workspace, Zoom etc., prior to the start of outage, you should be able to continue using the system until an authentication timeout occurs.

Oct 8, 16:43 EDT
Oct 11, 2025

No incidents reported.

Oct 10, 2025
Completed - The scheduled maintenance has been completed.
Oct 10, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:00 EDT
Scheduled - VPN access will be unavailable during this scheduled outage. This outage will only effect access to college resources solely available through VPN, all other services and resources will remain accessible.
Oct 7, 15:50 EDT
Completed - The scheduled maintenance has been completed.
Oct 10, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:01 EDT
Scheduled - Network services will be unavailable during this outage, including the following:

• Wireless Connectivity
• Telephone
• Internet
• Printing
• Network storage
• Building Management Systems

Oct 7, 15:51 EDT
Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Completed - The scheduled maintenance has been completed.
Oct 3, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:00 EDT
Scheduled - Scheduled firewall maintenance is planned for this time period. No service interruption is anticipated.
Oct 1, 12:23 EDT